Legal notice

Website Information

This website is operated under the name:

santacruzbicyclesa.shop

Website: santacruzbicyclesa.shop
Customer and Legal Contact Email: info@santacruzbicyclesa.shop

This Legal Notice applies to the operation and use of santacruzbicyclesa.shop.

1. Purpose of the Website

santacruzbicyclesa.shop operates as an ecommerce website through which customers may browse and purchase products.

Use of the website is also governed by our:

• Terms of Service;
• Privacy Policy;
• Return and Refund Policy; and
• Shipping Policy.

These documents should be read together where relevant.

2. Website Operator

The website and online store are operated under the name:

santacruzbicyclesa.shop

For communications concerning orders, legal enquiries, consumer requests, privacy enquiries or other matters relating to the website, contact:

info@santacruzbicyclesa.shop

3. Ecommerce Platform

The online store uses technology provided by Shopify.

Shopify provides ecommerce infrastructure and related services that enable the operation of the online store.

Use of Shopify as a technology provider does not mean that Shopify is the seller of products offered by santacruzbicyclesa.shop.

4. Consumer Information

Purchases made through this website are subject to the applicable Terms of Service, Return and Refund Policy and Shipping Policy.

Where the purchaser qualifies as a consumer, nothing in these policies is intended to remove mandatory rights under applicable consumer-protection legislation.

UK Government guidance confirms statutory protections for consumers purchasing goods remotely, including cancellation rights for eligible online purchases.

5. Intellectual Property

Unless otherwise indicated, website content may be protected by copyright, trademark and other intellectual property laws.

Content may include:

• written text;
• graphics;
• website design;
• photographs;
• logos;
• product presentation;
• layout;
• icons; and
• other materials.

No licence to commercially reproduce protected material is granted merely because content is accessible through the website.

6. Third-Party Intellectual Property

Names, trademarks, logos and other intellectual property belonging to third parties remain the property of their respective owners.

The appearance or reference to a third-party trademark, company, product or service does not by itself establish sponsorship, endorsement, ownership or affiliation.

Nothing on santacruzbicyclesa.shop should be interpreted as granting rights to use third-party intellectual property without appropriate authorisation.

7. Website Content

We make reasonable efforts to maintain accurate information.

However, website information may occasionally contain:

• typographical errors;
• outdated information;
• technical errors;
• product availability changes; or
• other inadvertent inaccuracies.

Where an error affects a customer transaction, it will be handled in accordance with applicable law and our contractual obligations.

8. External Links

santacruzbicyclesa.shop may provide links to external websites or services.

Independent external websites are operated by third parties.

We do not control and are not responsible for the content, availability, privacy practices or security of independent third-party websites.

Users should review applicable third-party terms before using those services.

9. Website Availability

We endeavour to keep santacruzbicyclesa.shop reasonably available, but continuous availability cannot be guaranteed.

Temporary interruptions may occur due to:

• maintenance;
• technical faults;
• hosting failures;
• network problems;
• security incidents;
• service-provider interruptions; or
• circumstances outside our reasonable control.

10. Liability

Nothing in this Legal Notice excludes liability that cannot lawfully be excluded.

In particular, nothing is intended to remove liability for fraud or other liabilities that applicable law prohibits a business from excluding.

Nothing on this website restricts mandatory statutory rights available to consumers.

11. Privacy and Personal Information

Personal information processed in connection with santacruzbicyclesa.shop is handled in accordance with our Privacy Policy and applicable data protection requirements.

Our Privacy Policy explains:

• what information may be collected;
• why it is processed;
• relevant lawful bases;
• service-provider disclosures;
• international transfers;
• retention;
• cookies;
• security; and
• individual rights.

UK GDPR transparency guidance requires controllers to provide individuals with information concerning their identity and contact details, processing purposes, lawful basis and other specified information.

12. Cookies

santacruzbicyclesa.shop may use cookies and similar technologies for website functionality, security, preferences, analytics and other purposes.

Where consent is legally required for non-essential cookies or similar technologies, such technologies should not be activated until the required consent has been obtained.

Current ICO guidance explains that PECR applies not only to traditional cookies but also technologies including pixels, scripts, tags, local storage and device-fingerprinting techniques.

13. Electronic Communications

If you communicate with us electronically, we may retain relevant communications where reasonably necessary for:

• customer support;
• order administration;
• legal compliance;
• fraud prevention;
• dispute resolution; or
• other legitimate business purposes.

Further details are contained in our Privacy Policy.

14. Changes to This Legal Notice

We may amend this Legal Notice when necessary to reflect:

• regulatory changes;
• website changes;
• operational changes;
• technology changes; or
• changes to our business practices.

The latest version will be made available through santacruzbicyclesa.shop.

15. Governing Framework

This Legal Notice is intended for the operation of a store serving consumers in the United Kingdom and should be interpreted subject to applicable mandatory UK law.

Nothing in this notice deprives consumers of protections that cannot legally be excluded by contractual terms.

16. Contact Information

Questions regarding this Legal Notice or santacruzbicyclesa.shop may be directed to:

santacruzbicyclesa.shop
Email: info@santacruzbicyclesa.shop